Information We Collect
- Name and contact details you choose to provide
- Beach or location, date range, time window, surfer count, and package preference
- Session notes, safety details, social handles, and delivery preferences you include
- Messages sent to WaveReel support or booking email addresses
How We Use It
- Reply to booking enquiries and support requests
- Plan safe and practical drone shoot windows
- Deliver clips, private links, invoices, updates, and customer service
- Keep records needed for safety, operations, legal, or accounting purposes
App Privacy
The first WaveReel app is designed for booking enquiries, support, and links to WaveReel web pages. It does not require an account, does not sell personal information, and is intended to run without advertising trackers.
Website And Hosting
WaveReel pages may be served from www.wavereel.com.au, www.surfline.com.au, or www.surfline.au. Standard hosting, security, and delivery systems may process technical details such as IP address, browser type, device information, timestamps, and requested pages to keep the service reliable and secure.
Sharing
Booking details may be shared with service providers who help operate WaveReel, including email, hosting, storage, payment, editing, delivery, accounting, and customer support providers. Personal information may also be used or disclosed where required by law, safety, or business operations.
Contact
To ask about privacy, access, correction, deletion, or support, email hello@wavereel.com.au.